The box office is staffed every day. Write to support@digitalcinema.app and we reply within one business day.
Common questions
- A film will not play: check your connection, then close and reopen the app. Playback opens in landscape by design, except in Vertical.
- I bought a ticket and it is missing: pull to refresh the Library. Tickets are tied to your account, not your device.
- I want my progress on another device: sign in with the same email and Continue Watching follows you.
- I want to delete my account: Settings, Danger zone, Delete account. This removes your profile, list, tickets history and points immediately.
Filmmakers
Submissions, payouts and title editing live in the studio desk. For payout questions write to studio@digitalcinema.app.
